Refund policy

 

For refunds, we have a very clear policy. This refund policy is listed in the following areas that you've seen before:
  • In the Discord (The Mentorship Area you received access to immediately upon purchase)
  • The product page that you purchased the mentorship on (EcomFamily.org)
  • The checkout page that you purchased the mentorship through (EcomFamily.org)
  • In the footer menu on every page of our website EcomFamily.or

Here is the refund policy: 

8 Week Money-Back Guarantee

We offer this refund policy to protect students who put in the work and don't make a single dollar in revenue within the 8-week program

For us to quantify if you have put in the work necessary to see sales, you must follow the steps below and send evidence of your work in your 1-on-1 chat. Each item below is extremely easy to accomplish during the 8 weeks and is something we both personally did for each of our brands before we got them to blow up.

TO QUALIFY YOU MUST:

-Send a minimum of 200 personal messages through Discord showing your effort in applying the program materials and contributing to the 1-on-1 conversation. This is as easy as sending 3 messages a day

-Watch each weekly LIVE CLASS call during the 8-week program either in person or via post-call recordings found in ⁠"LIVE class recordings" and show proof of it. These classes are every Monday at 8 pm EST

-Submit a completely filled out mentorship outline document provided in your onboarding email sent to the email you used at checkout. This is easily done by day 10 of 60.

-Schedule and attend a minimum of one trade show or in-person event to sell your personal merchandise. This could be a farmers market, visiting a college campus, and could be done within 1 day.

-Finish each of the 26 “steps to build your store” laid out in the mentorship materials. This can easily be done by day 40 of 60.

-Send a minimum of 200 invites to content creators to become an affiliate for your brand. This can be done in less than 1 hour.

*Not meeting all of the refund requirements listed above will disqualify you from receiving a refund for the 8 week program.*

Aside from our refund requirements above, this purchase is considered final sale and cannot be refunded via chargeback or dispute. We have the right to remove you from our mentorship for any reason we see fit. So be nice, follow our lead in this partnership and you will see results.

Monthly $100 consulting fees are not refundable in any way (any payment outside of the 8-week program).